Room Prices

• Prices of Hotel Kentaur Siófok apply as indicated in HUF, and include VAT.
• Prices in EUR are indicative only and are due to the fluctuation in exchange rates.
• Breakfast is included in the prices.
• Prices are determined in compliance with relevant statutory provisions.
• With the exception of confirmed booking rates, we reserve the right to change our prices any time.
• Prices do not include local tourist tax, which amounts to HUF 550 /guest/night  (Applicable for guests 18 years of age and above)

Children’s discount – Extra bed – Crib

• Cribs can be requested for free.
• Children up to the age of 4  in parent’s bed, free of charge.
• Children from 4  to  12  on extra bed get a 50% discount.
• The child-allowance is available when sharing their parents room.
• Please kindly inform our hotel before arrival  in case you will need an extra bed/crib to allow enough time for installation.
• Fees for extra beds:

• Dear Guests, only 1 extra bed or crib could be set in each room.

Arrival – Departure / Check-in – Check-out /

• Rooms are provided on the day of arrival from 2:00 pm.
• On the day of departure, the rooms have to be left until 10:00 am.
• Early check-in / Late check-out is subject to availability. 
• In case of checking in before 9:00 am on arrival date you will be charged an additional night.
• The hotel can offer the possibility of late departure for a fee, depending on the occupancy. For Standard Rooms HUF 5.000 , for Family rooms HUF 6.500 / rooms. The extension can be used until 3:00 pm on the day of departure.

Please kindly inform our hotel by e-mail or telephone about your early check-in request and after 6:00 pm arrival.

Tel.:  +36 84 550 055

E-mail:  info@hotelkentaur.hu

Parking

• There is a non-guarded open-air car park in front of the hotel, which is free of charge for our Guests.
• If you wish to park in the locked car park, please contact the receptionist.(EUR 5 /car/day)

Pets

• No pets are allowed in the Hotel of the Service Provider for hygienic reasons.
• If a guest brings a pet onto the Hotel’s premises without a prior announcement the Service Provider shall be entitled to charge an extra fee of HUF 15.000/ pet /night and shall invoice also the costs of damages caused by the pet and for the extra cleaning (HUF 20.000).

Booking

• We only accept bookings in written form, but you can call us any time if you need more information!
• We send a confirmation for every booking, which needs to be confirmed by the guest in written form.
• 30% of the total cost of the vacation is to be paid as advance payment by postal cheque or bank transfer within 10 calendar days after the Provider’s confirmation, and a copy of the advance payment voucher (including the name, address, order number, tax number and address in case of a VAT invoice demand) is to be sent to the Provider.
• If you make your booking 14-7 days before the arrival, the advance payment is to be paid within 3 calendar days.
• If the period between the booking and the arrival is 7 days or shorter then the guest shall pay the total amount at the reception desk on arrival.
• In case of special offers the payment terms may change and will be contained in the confirmation sent in writing.
• If payments are not settled the booking is automatically deleted.

Cancellation Policy

• The booking may be cancelled without a cancellation fee before the first advance payment deadline.
• 3 days prior to arrival: free
• From the day before arrival or if the guest does not arrive without preliminary notification on the day of booking 100% of the ordered service shall be charged as a penalty.
• Note that we are unable to accept cancellations by phone, please send a written notice (via email or by post) of your cancellation.
• In case you check out before the confirmed departure date, the full price of the original booking is payable.
• We recommend buying a travel cancellation insurance.

Payment Options

• Cash
• Credit Card (MasterCard, VISA, Maestro)
• SZÉP Card (OTP, MKB, K&H)